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Uttar Pradesh Government Implements Fast-track Resolution of Service-related Issues for College Staff

March 20, 2023

Nishant Saxena

In a bid to provide timely resolution to service-related issues faced by teaching and non-teaching staff, posted in 172 government and 331 government-aided degree colleges across Uttar Pradesh, the principal secretary for higher education, Sudhir M Bobde issued a letter instructing the director of higher education to decide or dispose of each case within two weeks of receiving an application.The letter further mandates that after the successful disposal of cases, the college concerned must be informed on the same day, while details of the same must be uploaded on the designated website of the department. Copies of the letter have been sent to all regional higher education department officials for immediate implementation.

The letter also mandates that cases of staff members from concerned colleges will be sent to the higher education directorate only by registered mail, and teachers or non-teaching staff personnel may only personally present their cases in the directorate after receiving permission from the director of education.

According to the principal secretary, the state government has noticed a lot of delays in the disposal of cases at the level of the directorate of higher education. Moreover, there is a lack of transparency in the decisions and disposals, and many personnel concerned do not even get adequate opportunities to present their cases. As a result, many cases end up going to court.

The letter instructs officials to make online entries on the steno-computer of the concerned officials after receiving letters from the government, colleges, universities, courts, and regional offices. Furthermore, section-wise lists of pending cases will be made available to the director in charge of the computer center every week. The responsibility of the counter assistant concerned will be fixed in case no entry is made in the computer.

The timely resolution of service-related issues is crucial for the morale and productivity of employees, particularly in the education sector. This move by the Uttar Pradesh government will go a long way in ensuring that teaching and non-teaching staff members get the justice they deserve, in a transparent and fair manner.

The move stands to benefit teaching and non-teaching employees, posted in 172 government and 331 government-aided degree colleges across the state, who will no longer have to run around to get their service-related concerns resolved.

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